AngelEye - telephone counselling Telephone Counselling

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We offer this service to afford people a choice in how they would like to work through their issues. There are two reasons for this, geographically, people may not be able to access my service because they live outside of the Greater Manchester area or they are living outside of the UK. Secondly, it can be very difficult for some people to actually turn up at an office to meet with someone and then discuss their problems. We offer telephone counselling as an option for people who feel they would prefer to stay in their home and talk with someone. Clients wishing to use this option will have a clear idea of what they would hope to benefit from working through their issues with a counsellor. Like face-to-face counselling, the counsellor and client will contract at the outset for an agreed number of sessions. These are usually weekly, hour-long sessions. Clients may choose to re-contract again after the agreed period if they feel they need to.
Telephone counselling is not a service for people experiencing emergency crisis, nor is it an advice line for people seeking immediate answers to problems. Organisations like The Samaritans may be of more help in these situations. If you are experiencing crisis in your life please contact one of the many national help lines listed in your telephone directory.
Anyone accessing this service should be 18 years or over, please complete the online request form and send it to us. We will reply to this within 24 hours acknowledging receipt. A counsellor will e-mail you within 3 working days to inform you as to whether we can contract for counselling, if accepted we will give you a choice of time slots in which we will contact you for counselling. Also giving you payment facilities. The initial introductory session will last for approximately half an hour to explain procedures and to ensure that you feel comfortable working with your counsellor.

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